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“Navigating Cultural Competence, Humility and

Compassion During Crisis.”

About The Compass Conference

At Multiethnic Advocates for Cultural Competence, Inc. (MACC) we have served the state of Ohio for over 17 years. As a statewide clearinghouse for training, resources, research, best practices, and collaboration in the area of cultural competence, we are committed to transformation from individuals to systems with the goal of inclusion, respect, and the highest delivery of equitable services and engagement in all sectors.


During our conference trainers from around the country will present topics that are current and will support you in meeting the needs of your patients and clients.  We have expanded our offering to include criminal justice, immigration, and unemployment.


Additionally, we have a bonus session focusing on the business sector in response to the growing requests we have from our corporate partners.


Please join us for our 17th Annual Meeting and Compass Conference this December 10th from 8 AM-4:30 PM.  We look forward to seeing you and serving you! Please click the link to connect to the registration page.

MACC Annual Meeting 
8:00 AM - 9:00 AM

Tracy Maxwell Heard

Tracy Maxwell Heard is the Executive Director of Multiethnic Advocates for Cultural Competence (MACC, Inc.). 

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Janie Bailey

Janie E. Bailey, ACSW, LISW-S, LICDC-S, is the Board Chair and retired President and Chief Executive Officer (CEO) of Columbus Area Integrated Health Services Inc. (Columbus Area, Inc.).


Compass Conference 9:15 AM-4:30 PM

Our Main Stage

Dr. Edwin J. Nichols

Edwin J. Nichols, PhD., is a Clinical/Industrial Psychologist, working in Organization Development. He is Director of Nichols and Associates, Inc., an applied behavioral science firm. 


Susan Reilly Saldago

Susan Reilly Salgado is a consultant, speaker, and thought leader whose expertise lies at the intersection of organizational culture and customer experience. Susan leverages 20+ years of academic and professional experience to help clients build remarkable teams who can deliver remarkable customer experiences.  

Featured Conference Sessions

 Patty Ramirez, DSW-C, MSW

Patty Ramirez, is a Steering Committee Leader of Trauma-Informed Los Angeles where she provides strategic planning, program development, and supports content curation around trauma-informed and healing justice approaches.

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 Kim Brazwell, MA 

Kimberly Brazwell is the CEO of KiMISTRY. Launched in 2010, KiMISTRY specializes in using storytelling to address the unique intersectionality of equity and inclusion and holistic wellness for a trauma-informed experiential application to human engagement.



8:00 AM - 9:00 AM - MACC, Inc. Annual Meeting 

Janie Bailey, MACC Board of Directors

Edwin J. Nichols, PhD

9:45 AM - 11:00 AM

 Patty Ramirez,


11:15 AM - 12:30 PM

 Kim Brazwell, MA

1:15 PM - 2:30 PM

Susan Reilly Salgado

2:45 PM - 4:00 PM

“Issues of Mental Health and Un-Employment Correlate:
Exacerbated by
COVID – 19”

The 21st Century role of Mental Health is to psychologically prepare the workforce to meet the challenges of Globalization. The new organizational structure is Team Membership.


Cultural Competence is required to successfully navigate interactions between team members, who are multiethnic, pluralistic and linguistically diverse. English is a second language for some team members.


“Healing Justice and Culturally Competent Approaches to Advocacy at the Intersections of the Criminal and Immigration Legal Systems"

Immigrant and justice impacted folks experience many barriers to accessing services, opportunity, safety, and justice. Lack of cultural competence, implicit bias, racial trauma, and harmful anti-immigrant rhetoric, along with multi-level systemic barriers produced by the unjust immigration and criminal court systems exacerbate these barriers.


“Trauma and Our Youth: Helping Heal Them As They Are,
Where They Are”

2020 ushered in unprecedented trauma due to COVID-19.  By autumn, between more deaths of unarmed Black people and a vitriolic presidential election, we witnessed racial unrest so intense, some are referring to the current moment in U.S. history as the new Civil Rights Movement. 


Amid all this, community leaders are meeting and planning across the nation to bring about change.  But are all voices represented as we build a better tomorrow?  Youth watch on social media as the world appears to fall apart under the direction of their leaders, educators and family members.  


 “Leadership Meets Culture Meets Results”

This session will inspire you with actionable steps you can take to deepen your culture, strengthen your teams and create remarkable workplaces.

Susan’s talk reminds us that empathetic leaders are genuinely capable of building an amazing culture of engaged employees – team members who actually look forward to coming to work and who are eager to make a positive difference.

Susan Salgado's message of putting your employees first (and showing that you care) has resonated with companies across every industry who understand the power of a remarkable culture and an unforgettable customer experience.


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2323 W. Fifth Avenue, Suite 160

Columbus, OH 43204


Due to Covid-19 the MACC Tribe is working both remotely and in office during normal business hours.


9:00 AM - 5:00 PM




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