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Customized Training Solutions for:

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consultant presentation

Youth Organizations

MACC is developing its first ever Grief Camp for youth. Our focus and intention is to first parse out the difference between trauma and grief. The two are often linked together but in reality, the two are distinctly different. Trauma gets the attention and focus – as it should, and we address that through our Trauma Informed Care training. Unfortunately, grief is often left untouched. Without addressing grief – especially in these times of such unprecedented loss for young people due to violence, suicide, depression, anxiety, etc., -- is an incomplete approach to healing and being responsive to their needs. MACC, along with our partners Male Behavioral Health and Black Girl rising will offer our first Grief Camp in 2024.

Behavioral Health Sector

MACC is proud to have served Ohio’s behavioral health workforce since our inception in 2003. In fact, it is this sector we were created to support. It was recognized by the Ohio Department of Mental Health and Addiction Services (OMHAS) and other leaders in this space that there was inequity in service delivery and outcomes due to the lack of recognition and specific focus on social determinants of health for Black Indigenous People of Color (BIPOC) communities. This deficit was due to a lack in training around the Cultural and Linguistically Appropriate Services Standards – (CLAS Standards) as well as a lack of diverse representation within the workforce or racial concordance. MACC not only provides CLAS training as well as dozens of other culturally specific training modules developed to support the behavioral health workforce, but we also further support organizations through environmental scans helping them review and assess their internal operations, policies and processes. In 2022, MACC developed the Cultural Competence Certification for the Behavioral Health Workforce for those organizations seeking a true depth of understanding and impact. All trainings offer CEUs and we have certified over 1,000 professionals in the behavioral health field. We work with our behavioral health partners to support them in ensuring they are providing the most inclusive and equitable services to the clients possible to ensure the highest and best outcomes for all.

Faith-based and Community

Where we worship and live are at the front lines of engagement and opportunity for growth, healing and service to our communities. MACC works in partnership with our faith and community leaders by delivering Mental Health First Aid training. This national model does not position faith and community organizations to become direct service providers. Instead, Mental Health First Aid is a skills-based training course that teaches participants about mental health and substance-use issues. It helps participants to identify and develop relationships with service providers in their areas and trains them to be better able to identify members in need. It trains lay people and everyday citizens how to identify, understand, and appropriately respond to those in need of behavioral health services. The hope is that there will soon be as many people certified in Mental Health First Aid as there are in CPR. MACC partners with National Alliance on Mental Illness (NAMI) Ohio in delivering this training.

Higher Education

Post-secondary educational institutions are often the first places young minds have the opportunity to experience people unlike themselves, encounter ideas and ideologies different than their understanding and beliefs and have their understanding of people and the world around them challenged and expanded. These are often the centers of enlightenment, innovation, and discovery for our society and MACC supports this as a valuable and necessary exploration. In order to engage and express themselves, students must feel welcomed, accepted, seen and heard – without barriers, without bigotry, and without biases. MACC works with our institutions of higher learning to support them in creating cultures that provide that exact environment for not just students, but faculty, staff and their entire academic community. The responsibility of educators to establish an inclusive and encouraging environment is as critical as the responsibility to provide academic education in multiple disciplines. MACC endeavors to support our colleges and universities in creating places of learning that expand all who participate and result in well-rounded, thoughtful, and humble citizens prepared to lead as well as walk side-by side with their fellow citizens as appropriate.

Youth Organizations

MACC is developing its first ever Grief Camp for youth. Our focus and intention is to first parse out the difference between trauma and grief. The two are often linked together but in reality, the two are distinctly different. Trauma gets the attention and focus – as it should, and we address that through our Trauma Informed Care training. Unfortunately, grief is often left untouched. Without addressing grief – especially in these times of such unprecedented loss for young people due to violence, suicide, depression, anxiety, etc., -- is an incomplete approach to healing and being responsive to their needs. MACC, along with our partners Male Behavioral Health and Black Girl rising will offer our first Grief Camp in 2024.

Corporations

Successful businesses are laser-focused on the bottom line and sustainability remains a paramount concern. However, a critical element missing from many organizations is the understanding of how impactful a culturally inclusive and supportive environment both internally and externally can enhance that bottom line and promote greater sustainability. MACC supports organizations in getting to win-wins, gaining understanding and skills in cultural competence: to increase employee engagement and satisfaction; increase equity in upward mobility; improve service delivery and outcomes; reduce litigation; increase the bottom line; and impede attrition, all while receiving a return on investment that is measurable. Further, we have identified that sustainability and market share are often left on the table due to assumptions and biases about who prospective clients and customer are or are not. MACC works to expand the company’s opportunities for success and sustainability both internally and externally. Introductory trainings are available, and industry specific modules are curated based on customer need. Licensing opportunities are available as well.

Upcoming Trainings

  • Culturally and Linguistically Appropriate CLAS Standards September 19, 2023, 12 pm

       Register here​

  • Understanding Trauma and Trauma-Informed Care September 26, 2023, 1:20 pm

      Register here

  • Understanding Racial Equity Through Transformative Self-Reflection September 29, 2023, 2 pm

      Register here​

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Additional Opportunities

Through generous grant funding from The Ohio Department of Mental Health and Addiction Services (OMHAS) and The Substance Abuse and Mental Health Services Agency, we offer free cultural competence certification for behavioral healthcare organizations. Requirements and training descriptions may be viewed here.

Training Descriptions

We customize training programs to meet the unique needs of your organization. Our core training curricula consists of CARE (Consider, Accept, Recognize and Execute), CLAS (Culturally and Linguistically Acceptable Standards), Racial Equity and Trauma-Informed Care. We also offer a variety of specialized trainings for tailored for those engaging and serving marginalized communities. To request a training please fill out this form . For additional information please email us at maccadmin@maccinc.net.

Students Engaging

Building Cross-Cultural Competence: C.A.R.E. Method Training

The Building Cross-Cultural Competence: C.A.R.E. Method training is ideal for participants seeking an understanding of Cross-Cultural Competence and the importance of providing Cross-Culturally competent services. During the CARE training, participants will understand MACC’s approach to cultural competence, unpack culture and its influence on perceptions, and identify strategies to increase cross-cultural competence within personal lives and organizations. 
Participant-Centered Learning Objectives:
a.    Begin examining personal understanding of cross-cultural competence
b.    Learn strategies to engage in cross-cultural competence
c.    Deepen understanding of culture’s influence in the workplace 

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Implementing the National Enhanced Culturally and Linguistically Appropriate Services (CLAS) Standards

This training provides guidance on developing leadership, cultural competence, and capacity in healthcare organizations to promote and sustain CLAS. In addition, this training provides recommendations to health care organizations for addressing language and cultural barriers to meet the needs of increasingly diverse communities, provides a blueprint for community engagement, and includes recommendations for conducting community assessments.
Participant Centered Learning Objectives: 
a.    An overview of Enhanced CLAS Standards and their application in behavioral health settings
b.    Implementation strategies to promote culturally and linguistically appropriate services
c.    Who should implement CLAS Standards

DEI Strategy Development 

Implementing the National Enhanced Culturally and Linguistically Appropriate Services (CLAS) Standards

This training provides guidance on developing leadership, cultural competence, and capacity in healthcare organizations to promote and sustain CLAS. In addition, this training provides recommendations to health care organizations for addressing language and cultural barriers to meet the needs of increasingly diverse communities, provides a blueprint for community engagement, and includes recommendations for conducting community assessments.
Participant Centered Learning Objectives: 
a.    An overview of Enhanced CLAS Standards and their application in behavioral health settings
b.    Implementation strategies to promote culturally and linguistically appropriate services
c.    Who should implement CLAS Standards

Trauma-Informed Care

Understanding Trauma at an individual and collective level is vital to providing culturally competent and culturally humble services. In this training, participants will learn the definition of trauma, adverse childhood events, the principles of trauma-informed care, and the benefits of healing-centered engagement with a specific focus on opioids and concurrent diagnosis. 
Participant-Centered Learning Objectives:
a.    Identify the principles of trauma-informed care 
b.    Understand Trauma at an individual and collective level
c.    Identify adverse childhood events 
d.    Understand the relationship between trauma, opioid use, and mental health. 

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Understanding Racial Equity Through Transformative Self Reflection

MACC’s Racial Equity Framework is rooted in an anti-oppressive understanding of historical policies and present-day practices. It uses social justice strategies and an afro-futuristic approach to creating an equitable future where all people can thrive. Engaging in racial equity work requires a culturally humble approach to cross-cultural engagement and a willingness to adopt anti-racist behaviors and beliefs. 
Participant-Centered Learning Objectives:
a.    Develop a shared understanding of common racial equity vocabulary. 
b.    Gain an anti-oppressive understanding of U.S. Racial History
c.    Begin developing a personal inventory of anti-racist strategies and frameworks for racial equity. 

Additional Popular 
Training Topics

  • African American Male Behavioral Health

  • Criminal Justice: Restorative Approaches to Behavioral Health 

  • Culturally Competent Care for the Latinx Community

  • Higher Education and Diversity

  • Human Resources: Cultural Competence in Service Organizations

  • Implicit and Unconscious Bias through Media

  • LGBTQIA+ 101 and 201: Strategies for Engagement and Service Delivery

  • Public Engagement and Advocacy for Marginalized Communities

  • Substance Misuse and Recovery for Marginalized Communities

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If you have other areas of interest, please contact us to discuss customized training solutions. We have developed over 40 specialized trainings to meet the needs of a variety of industries and sectors.​

Building Cross-Cultural Competence: C.A.R.E. Method Training

The Building Cross-Cultural Competence: C.A.R.E. Method training is ideal for participants seeking an understanding of Cross-Cultural Competence and the importance of providing Cross-Culturally competent services. During the CARE training, participants will understand MACC’s approach to cultural competence, unpack culture and its influence on perceptions, and identify strategies to increase cross-cultural competence within personal lives and organizations. 
Participant-Centered Learning Objectives:
a.    Begin examining personal understanding of cross-cultural competence
b.    Learn strategies to engage in cross-cultural competence
c.    Deepen understanding of culture’s influence in the workplace 

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