During that time, we have supported hundreds of organizations through thousands of trainings and hours to empower them to create more culturally competent working environments and offer more equitable service delivery options to their patients, clients, and other stakeholders. MACC has become the statewide leader for cultural competence training and education in the behavioral health sector, and we have expanded our services into the government, criminal justice, higher education, healthcare, nonprofit, and business sectors in response to demand.
Cultural Competence Definition
We define cultural competence as a continuous learning process that builds knowledge, awareness, skills, and capacity to identify, understand, and respect Ohioans' unique beliefs, values, customs, languages, abilities, and traditions to develop policies to promote effective programs and services. (State of Ohio definition created with MACC)
Upcoming Trainings & Events
ENGAGE with us for opportunities for cross-cultural exchange or EDUCATE yourself and others with unique training opportunities designed to advance cultural competence.
What We Do
MACC, Inc. supports organizations by improving their understanding and skills in cultural competence to increase employee engagement and satisfaction, equity in upward mobility, service delivery and outcomes, litigation reduction, bottom line increase, and impede attrition. This results in a measurable return on investment.
Who We Serve
We serve a wide range of industries, organizations, and individuals. Our primary focus is the behavioral healthcare sector, but we also provide specialized services to corporations, higher education, faith-based and community organizations, and organizations that serve youth. To learn more about our specialized services, please click the buttons below.